Reach Out to Us

How do I track my order?

Tracking your order is simple! After your order is shipped, you’ll receive an email with a tracking number. Click the tracking number or enter it on our tracking page for real-time delivery updates.


What is your return policy?

We offer easy returns within 30 days. Unused items in original packaging with tags can be returned. Contact our support team to start the process.


How long does shipping take?

We know you’re eager to get your new items. Standard shipping takes 3-5 business days within the US. Note that times may vary based on product availability and location. We aim to get your order to you as quickly as possible.

Contact Waters eCommerce Inc for Outstanding Support

188 Hood Avenue

Brooklyn, NY 11201

(555) 987-6543

support@watersecommerce.com